Property maintenance
Repairs and maintenance that get closed off properly
Reactive repairs reported by tenants, planned upkeep across a portfolio, and the work needed between tenancies. We confirm what is needed, agree the price, and record what was done.
Maintenance services
If you do not see the job you need, ask us. We will tell you straight away if it is not something we do.
General repairs
Doors, locks, handles, windows, sealant, fixtures and fittings: the everyday repairs tenants report.
Plumbing repairs
Leaking taps, toilets, waste pipes, pipework and water heaters.
Gas and heating
Boiler and heating faults, radiators and gas appliance work.
Electrical
Faults, sockets, lighting, fuse boards and electrical safety work.
Plastering and making good
Patch repairs, re-skimming and making good after leaks or other works.
Painting and decorating
Interior and exterior decorating, including mould-affected areas once the cause has been dealt with.
Tiling and flooring
Replacing cracked tiles, regrouting, resealing and repairing or laying floor coverings.
Carpentry
Skirting, architrave, doors, kitchen unit repairs, shelving and boxing-in.
External repairs
Fencing, gates, gutter clearing and minor external repairs.
Empty property works
End-of-tenancy repairs and refreshes so a property is ready to let again.
Planned maintenance
Scheduled checks and upkeep for landlords and managed portfolios.
Reactive and planned work
Reactive repairs
Something has broken or a tenant has reported a problem. Send us the address, a description and photos if you have them. Tell us how urgent it is and we will confirm when we can attend.
If there is a gas smell, call the National Gas Emergency Service on 0800 111 999. If there is a risk to life, call 999.
Planned maintenance
Regular checks and seasonal jobs such as gutter clearing, decorating cycles and external repairs, scheduled in advance so small issues are dealt with before they become expensive ones.
Helpful details to include
- The full property address and postcode.
- What has happened, where in the property, and since when.
- Photographs of the problem, including a wider shot showing where it is.
- Who we should contact to arrange access.
- Your works order or purchase order number, if you use one. Send the details online.
Tell us what needs doing
Send us the address, a short description and a few photos if you have them. We will come back to you to confirm the details and next steps.
